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Help & FAQ's: Ebooks

* #LETSSTARTYOGA UPDATED VERSION

launched 24 Feb 2017 *

Everyone who has purchased #letsstartyoga from www.jessicaolie.com was sent an email with a link to a FREE download of the update. 

Please email letsstartyoga@gmail.com for a link to download the update.

Please read this very important info about the update:

  • The update email is from TheSendOwl * PLEASE CHECK YOUR JUNK FOLDER *
  • the file is BIG so please click the link ONCE and WAIT to allow it to be fetched - this can take up to a minute. DO NOT click repeatedly, you will use up your downloads. Email me at letsstartyoga@gmail.com if this happens and I will reset the link for you
  • the link expires in 72 hours - email me if you miss the download window and I will reset the link for you

How can I purchase the #letsstartyoga ebooks?

Please click the link called "shop" and it will take you straight to the page where you can add it to your cart!

The cost of #letsstartyoga 1.1 is US$29.99, #letsstartyoga 2.0 is US$34.99 and Find Your Flow is $14.99

Why is there no bundle offer? 

#letsstartyoga 2.0  is double the content of #letsstartyoga 1. and only $5 more, I wanted to price it like this to make is as accessible as I can for everyone SO for this reason there won't be any bundle offers.


Who is this ebook suitable for? 

Everyone! As a self-taught yogi, I started off not being able to touch my toes. I had to work incredibly hard for my flexibility, with the right stretches and flows I managed to achieve things I only ever dreamed about. I created my e-book to give you an insight into how I started my yoga journey - this is perfect for all levels of yogis, from beginner to advanced. 

1.0 = To START your journey

2.0 = To ADVANCE your practice

 

How do I know which ebook is suitable for me?

My first ebook is designed to help you practice yoga from the very beginning. It will help you form your own yoga sessions and build your knowledge of yoga. From poses to flows, how to progress etc. So if you want your splits, learn how to do full bow, King pigeon, flip your grip and crow then go for my first ebook.

My second ebook is a lot more advanced and won't help you with getting your splits or flipping your grip but it will teach you how to deepen your wheel, help you into forearm stands and handstands.You should be close to your splits, comfortable with your backbends, ok with headstands and crow to get the most out of 2.0. The second book covers: advanced splits, backbends, arm balances, inversions and flows + workouts! 

Can I use it on all of my devices? 

Yes! You can use it on any device. Make sure you have a pdf reader  like i-Books or Adobe Acrobat Reader installed before downloading.

What method of payment do you offer? 

You can now pay by Paypal wherever it is available, Visa and MasterCard

I have enough money available so why won't my payment go through?

Quite often the issue is with your bank and the fact that it is an international purchase. Please get in touch with them to resolve the issue.

How do I create a PayPal account?

Creating a PayPal account is quick, easy and free! Click this link to find out how to get a PayPal account: 

https://www.paypal.com/webapps/mpp/why

How do I download the e-book once I have bought it?

 

You will be sent a confirmation email with a link to download your ebook. The download expires after 72 hours and is limited to 3 downloads. You also have the option of downloading your ebook directly from the thank you page once your payment has been successfully processed.

PLEASE CHECK YOUR JUNK FOLDER IF YOU DO NOT RECEIVE YOUR DOWNLOAD EMAIL

PLEASE NOTE:

Please click download ONCE and wait for the file to be fetched and downloaded - these are large files and the download speed is determined by the strength and stability of the internet/wifi connection.

I didn't receive the email with the download link, what should I do

Please check which email address you used when placing your order. You may have used the email address connected to your PayPal account - this is where the email would have been sent. Please email me at info@jessicaolie.com with your order number and preferred email address so that I can change it on the system

My ebook won't download and I get a message to contact the vendor 

This sometimes happens if you have an unstable internet connection and is also sometimes caused by the browser. Please make sure your internet connection is strong and try a different browser e.g. Chrome instead of Safari. 

I received an error message saying I have exceeded my download limit. What should I do?

This happens a lot with phones - you may not even realise that you have tapped the link more than once. It is really important to wait after tapping the download button. Please email me at info@jessicaolie.com with your order number and I will reset the link for you.

When I click on the link it says access has been removed. Why is this? 

The link is only valid for 72 hours and you have 3 downloads available. Please email me at info@jessicaolie.com with your order number and I will reset the link for you.

When I try to save my ebook it asks for a password. What do I need to do?

The only time you need a password is when you try to alter or copy the pdf file - this is for copyright protection reasons to prevent illegal sharing of the file. To open the file through Adobe Acrobat Reader and/or iBooks there is definitely no password required, and the same applies to saving the file. 

On a computer, when you click the link in your download email the file will automatically download to your hard drive. You can then choose where to keep it -  on your desktop, or in your documents folder for example. There is no password required for this. 

You will not be able to send the file by email, which is why you are given 3 downloads - one each for laptop, phone and tablet. 

When I tried to download my ebook I received an error message saying the page does not exist. What happens now? 

In January 2016 we changed our digital delivery system. So if you bought your ebook before this date, please email me at info@jessicaolie.com with your order number/proof of purchase and I will send you a new link.

 

If you have any other questions please feel free to e-mail me at info@jessicaolie.com